Privacy

Last updated 22 October 2026

Volex PG works without an account. We never ask for your name. Apart from anonymous usage counts (below: never your rank, nothing that identifies you, and you can turn them off), we receive data from you only when you choose to send it: a data report, feedback, a question, or a college review.

What stays on your device

• Your rank, category, PwD setting, choice list and any dates you add are saved in your browser's local storage on your device. We cannot see them.
• The browser also keeps a "seen before" mark (so a usage count can say first or return visit; the mark itself is never sent) and your usage counts on/off choice.
• Clearing your browser data removes them.

Usage counts

To see which parts of Volex PG help students and which do not, the app counts each visit anonymously. When you leave the app or switch away from it, it sends one short summary to our own server (a Cloudflare Worker). The summaries are kept in Cloudflare Workers Analytics Engine and deleted automatically after 3 months. Each week's totals (for example "120 visits opened a seat") are kept longer, to compare one season with the next; they hold no single visit.

A summary holds only:

• phone, tablet or laptop; website, installed app or Android app; first or return visit on this browser;
• where the visit came from: a tag in the link we shared (such as ?src=telegram) or the name of the site that sent you (such as Google or WhatsApp), never the page address;
• how far the visit got: whether a rank was entered (yes or no, never the rank), a seat opened, a seat added to the list, the list copied, printed or shared, or past results browsed without a rank;
• which tabs and tools were used, and how many times;
• which colleges were opened (Volex PG's college number, at most 10 a visit), which state lists were opened, and your home state if you set one;
• searches that found nothing anywhere in the app, as letters only and at most 40 characters: digits are removed on your device before anything is sent;
• how long the app took to load and how long the visit lasted.

It never holds your rank, category, PwD setting, choice list, name, email, phone number or any ID. No cookie is set, and nothing links one visit to another or to you. Your IP address is not stored with the counts; like every request to the site, the summary passes through Cloudflare, which processes standard request logs (see Third parties).

We look only at totals, for example "120 visits opened a seat". A search that found nothing is shown to us only when two or more visits made it.

Turning it off. Untick the box here, or "Usage counts" in the app's Accuracy tab. It is off automatically when your browser sends Do Not Track or Global Privacy Control. The choice is kept on this browser and takes effect at once.

Send anonymous usage counts from this browser

Turn on JavaScript to see or change this setting.

What we receive

• Data reports and feedback. When you press Send in "Report wrong data" or "Improve this app", we receive the title, details and any links you give, the screen you were on, and a reply email only if you enter one. We use it to check and correct the data. Reviewed data reports are listed in the public corrections log using a title and note we write, never your text or email. We delete reply emails 30 days after the report is closed. You can still choose to email us instead.
• Quick college reviews. If you are a resident and review your college, we receive: the college, course, residency year, ratings of toxicity in the department, hands-on exposure, faculty and workload, whether the stipend is paid on time and whether you would recommend it, and optionally a written description, the stipend amount, overall learning, whether any part is taken back, duty hours, hostel and bond enforcement. We never ask for your name, registration number or ID for a review.
• Joining reports. If you joined a college in this year's counselling and send a joining report, we receive: the college, how you got the seat (MCC Round 1, Round 2, a later MCC round, or state counselling), whether you were asked to pay more than the fees listed in counselling, whether you signed a bond, whether the college kept your original certificates and what happened with the hostel, and optionally the extra amount, the bond amount and years, the stipend you were told and a written description. We do not ask for your course, name, registration number or ID. On the college page each report shows the round and the month, your answers and your description, marked "self-reported", never your course, name, reference or the exact time; it is not posted on our Telegram channel. The home page shows how many there are. A description that may name a person or has contact details waits for a moderator, readers can report a joining report, and you can delete yours from the phone you sent it from, as with reviews.
• What a review shows publicly. Each review appears on the college page as soon as it is sent, newest first, with your course, residency year and the month, your answers and your description, marked "self-reported" or "verified". It never shows your name, reference or the exact time. The three newest reviews also appear on the home page, with the college and its state and the same details (a long description cut short). New reviews are also posted on our public Telegram channel (@volexpg) about 15 minutes after they are sent, with the same details as the college page and never your name. A description held for a moderator is posted only once it is approved. If a review is deleted, removed or hidden after reports, its channel post is deleted too. Reviews sent before this was switched on (October 2026) are not posted there. In a small department, people may be able to guess who wrote a review, so write only what you are comfortable being read. A description that may name a person or contains a phone number, email or link is held until a moderator checks it.
• Reporting a review. Anyone can report a review. We keep the reason and a one-way scrambled form of the reporter's connection so one person counts once. A review reported by three different people is hidden until a moderator decides.
• Older resident reports. If you added a report with the earlier, longer form, we received: the college, course, residency year, stipend credited, month, whether it is paid on time or taken back, and optionally duty hours, hostel, bond enforcement, ratings of learning, workload and how respectfully residents are treated, and whether you would recommend your department to a junior. We never ask for your name.
• Checking you are a resident (optional for reviews). If you ask for a verified tick on your review, or sent an older resident report, we also receive your medical council registration number, the council, and a photo or PDF of your college ID or joining letter. We use them only to confirm you are a doctor at that college. They are deleted as soon as we have checked them, and automatically after 30 days if they have not been checked.
• Averages. From five reviews, the college page also shows medians and counts, each labelled "verified" (from residents whose ID we checked, once at least five of them answered) or "self-reported" (not checked). A self-reported figure is held back when it could be compared with a verified one to work out the answers of fewer than five unverified residents. Figures for a single department appear only once at least five residents in that department are verified, and a college-wide figure is held back if it would let someone work out the answers of fewer than five residents outside those departments, so no one person's pay, hours or answers can be read off. Answers to questions are shown as "verified resident · year · course", never with a name or report number. Questions, and answers from ID-checked residents, appear at once; any that may name a person, or carry contact details or abuse, are checked by a moderator first.
• Your key and deleting your review. After a review or report you get a reference and a private key, saved in your browser. With it you can check the status or delete it and any answers you wrote, at any time, from the college page or the review link. A moderator can remove reviews that are clearly abuse.
• Spam protection. To limit abuse we keep a one-way scrambled form of your IP address for up to two days to count submissions. If spam checks are switched on, Cloudflare Turnstile checks that a person is sending the form.
• Please remove names, roll numbers and bank details from anything you upload or attach.

Alerts on this phone

If you turn on "Get alerts on this phone" (in the app or the Android app), your browser creates a push subscription and we keep it on our server: the push address your browser gives us, the two keys that come with it, and whether it came from the website, the installed app or the Android app. That is all: no name, no rank, nothing that identifies you. We use it only to tell your phone that a new counselling notice, round result or reminder is out; the alert itself is fetched by your browser from our server, so the push carries no content. The address goes to your browser's push service (Google's, for Chrome and the Android app) under its own privacy policy. Turning alerts off in the app, or blocking notifications in your browser, removes the subscription; an address the push service reports as gone is removed too.

When you buy a pass

• Payment. Razorpay takes the payment. Your card, UPI or bank details go to Razorpay, never to us. We receive the payment ID, order ID, plan, amount and payment status from Razorpay.
• Mobile number. We keep it only in a scrambled form (a salted one-way hash) plus the last 4 digits, so that you can add your pass to a second device and so we can find your payment if you write to us. We cannot read your full number back. Razorpay also receives it for the receipt, under its own privacy policy.
• Device IDs. Each device that uses a pass gets a random ID stored in its browser. We keep up to 2 per pass to enforce the 2-device limit. It is not linked to your name or rank.
• Pass records are kept for 8 years because Indian tax law requires payment records to be kept.

Third parties

• Fonts load from Google Fonts, which receives your IP address when the page loads.
• The site is hosted on Cloudflare, which processes standard request logs (such as IP address and browser type) to deliver and protect the site.
• Links to Google Maps, Gmail, WhatsApp, Telegram, MCC and college websites take you to those services under their own privacy policies. Our Telegram channel posts only public notices; joining it shares your Telegram account with Telegram, not with us.
• Alerts on this phone go through your browser's push service (Google's for Chrome and the Android app), which receives the push address and the fact that a push was sent, never the notice itself (above).
• When something breaks, a technical error report (browser type, the page and the error message, never your rank or name) is sent to Sentry, our error-monitoring provider, so we can fix it.
• We count visits with Cloudflare Web Analytics, which does not use cookies or fingerprint your device and does not identify you.
• The app's anonymous usage counts (above) are kept in Cloudflare Workers Analytics Engine.
• Reports, questions and feedback are stored in a Cloudflare database (Cloudflare Workers and D1).
• Payments are processed by Razorpay Software Private Limited under its own privacy policy.
• We do not use advertising or tracking cookies.

Questions to our Telegram bot

If you ask our Telegram bot a question (in a private chat with it, or with /cutoff, /dates or /notices in the Volex PG discussion group, the only group it answers in), Telegram sends us your message, your Telegram user number and name, and the chat it came from, as it does to every bot. We use your message only to answer it, and we keep none of it: not the question, not your name, not your user number. To limit how many questions one person or one group can ask, we keep a one-way scrambled form of your Telegram user number (and of the group's) with a count for each hour (each minute for a group), for up to two days, and a count of all the bot's questions each day. In a group, the bot's answer is seen by everyone in the group, as your question is. The bot never writes to you unless you ask it something.

The discussion group on Telegram

The Volex PG discussion group is linked to our Telegram channel. What you write there is seen by everyone in the group and is kept by Telegram, under Telegram's own privacy policy, not by us: our bot is shown only the commands addressed to it (Telegram's privacy mode for bots), and we keep nothing from the group's messages. Do not post your phone number, roll number, application number or an allotment letter showing your name. The group's admins may remove such posts, and anyone offering seats for money.

Your rights

You can delete your review or resident report yourself from the college page. You can also ask us what we hold about you and ask us to correct or delete it: write to [email protected].

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